Job description
Overview
The Sales Manager will be primarily responsible for executing the sales strategy of the hotel
with the ultimate objective of maximizing revenues.
Key Duties & Responsibilities
- Devise and implement the overall sales and marketing plan for the hotel and actively monitor its
progress in terms of achieving KPI’s, budgets and revenues.
- Liaise with the General Manager in adopting price strategies across the hotel.
- Build-on and develop relationships with our current clients.
- Analyze current markets and identify new markets and potential clients.
- Tour series contracting.
- Manage the number and performance of third party and promotional websites and liaise with
providers in ensuring optimization of the hotel’s online position.
- Proactively monitor the Hotel’s profile on the various social media platforms and ensure
appropriate responses are posted in a timely fashion.
- Liaise with our Digital Team in managing the content of the Hotel’s website.
- Develop and agree departmental sales plans and communicate them clearly to all parties.
- Manage all promotional collateral from copyright through to design and print and ensure that it is
with the hotel/company branding.
- Ensure in house promotional material is current, effective and supports any new sales and
marketing promotions.
- Manage the guest database and ensure that client’s details are accurate and Up-to-date.
- Ensure that all client correspondence is tracked and recorded, including quotations and contracts.
- Represent the hotel at consumer trade fairs, mall promotions and tourism events both at local and
national level.
- Organize on and off-site client entertainment.
- Maintain the highest standards of professional conduct at all times when dealing with clients,
guests etc.
- Submit weekly Sales & Marketing activity reports to the General Manager
- Lead and develop Sales & Marketing hotel employees by proactively coaching and mentoring team
members.
- Monitor the progress of sales through weekly activity reports
- Encourage positive working relations with all departments by regular communications and
feedback.
Skills and qualifications
What we are looking for:
- At least 3-5 years plus experience of a similar role within the hospitality industry
- Commercially focused, have the ability to analyses market data and be results driven
- Articulate, confident communicator at all levels both with colleagues and clients.
- Strong understanding of digital marketing including web analytics metrics and tools.
- Ambitious, creative and the ability to influence decisions.
- High level of customer focus and understanding.
Attachments
How to apply
All applications must be sent to [email protected] with the following reference as subject in your e-mail: APPLICATION – Sales Manager.
Please save your documents in PDF or WORD format. Only shortlisted candidates will be contacted.