Overview:

The Receptionist serves as the first point of contact for visitors and clients, providing a welcoming and professional atmosphere. This role involves managing front desk operations, handling administrative tasks, and ensuring smooth communication within the organization. 

Key Responsibilities:

1. Front Desk Management:

- Greet and welcome visitors, clients, and employees in a friendly and professional manner.

- Manage the reception area to ensure it is tidy and organized.

2. Communication:

- Answer, screen, and direct incoming phone calls to the appropriate personnel.

- Respond to emails and inquiries in a timely manner.

3. Scheduling:

- Manage appointment calendars for staff members, including scheduling meetings and coordinating conference room bookings.

- Assist in organizing travel arrangements and itineraries when needed.

4. Administrative Support:

- Perform general administrative tasks such as filing, data entry, and maintaining records.

- Assist with preparing documents, presentations, and reports as required.

5. Visitor Management:

- Maintain a visitor log and issue visitor badges as necessary.

- Ensure security protocols are followed for all visitors entering the premises.

6. Mail and Package Handling:

- Receive, sort, and distribute incoming mail and packages.

- Prepare outgoing mail and coordinate courier services.

7. Office Supplies Management:

- Monitor and maintain inventory of office supplies, placing orders as needed.

- Ensure office equipment is functioning properly and coordinate maintenance when necessary.

8. Collaboration:

- Work closely with other departments to facilitate communication and support organizational goals.

- Assist in organizing company events or meetings as required.