SCOPE Platform Coordinator

VACANT POST: SCOPE Platform Coordinator
The African Children’s Rights Foundation (ACRIF) is seeking a proactive and highly skilled individual to join our team as a SCOPE Platform Coordinator. This role focuses on ensuring the seamless functioning of the WFP SCOPE platform by supporting staff in beneficiary registration, data security, and system efficiency. The Coordinator will mainly be responsible for troubleshooting system issues and providing timely on-site support.
Duty station: ACRIF Burco Office
About ACRIF
The African Children’s Rights Foundation (ACRIF), formerly ANPPCAN Somaliland, is a child rights organization founded in 2008 with its headquarters in Hargeisa, Somaliland. ACRIF is a development and humanitarian organization advancing children’s rights and equality for girls and boys.
We strive for just and equitable societies by enabling children, their families, and their communities to meet their basic needs. We empower them to participate in and benefit from society through sustainable solutions, ensuring a healthy start in life, opportunities to learn, and protection from harm.
KEY RESPONSIBILITIES
1. SCOPE Platform Support and Management
 Ensure the smooth operation of the WFP SCOPE platform in health facilities by providing support to health facility staff.
 Conduct routine system checks to identify and resolve technical issues, ensuring tools and equipment are functional and up to date.
 Oversee data entry processes and ensure timely updates on the platform to maintain data accuracy and security.
2. Beneficiary Data Management
 Support health facility staff in accurately registering and updating beneficiary information on the SCOPE platform.
 Ensure compliance with WFP standards for data integrity and secure data handling.
 Coordinate biometric verification processes to ensure accurate beneficiary identification and minimize duplication.
3. Troubleshooting and On-Site Support
 Provide on-site support to health facilities experiencing system malfunctions, ensuring issues are resolved quickly and effectively to minimize disruptions.
 Act as the primary point of contact for health facility staff needing technical assistance.
 Collaborate with WFP technical support teams to address complex system issues.
4. Training and Capacity Building
 Develop and deliver training sessions to health facility staff on the effective use of the SCOPE platform, ensuring they understand key processes for beneficiary registration, data entry, and system navigation.
 Provide ongoing support and mentorship to health facility staff to build their capacity in using the platform.
5. Equipment Management and Security
 Ensure that all equipment used for SCOPE activities, such as tablets and biometric devices, is securely stored, maintained, and updated.
 Implement data protection protocols to safeguard sensitive beneficiary information from unauthorized access.
 Monitor the secure handling of digital tools in compliance with organizational security standards.
6. Coordination and Supervision
 Lead and supervise SCOPE-related activities at health facilities, ensuring staff adhere to operational guidelines and timelines.
 Build and maintain relationships with health facility management, community leaders, and local authorities to facilitate effective program implementation.
 Conduct regular briefings to review progress, address challenges, and improve operational performance.
7. Monitoring and Reporting
 Conduct regular evaluations of SCOPE activities to ensure alignment with WFP guidelines and project objectives.
 Compile and submit detailed reports on key metrics such as registration status, system performance, and beneficiary feedback.
 Use data insights to identify challenges, assess impact, and recommend improvements for future operations.
8. Compliance and Standards
 Ensure that all SCOPE-related activities comply with WFP standards and humanitarian principles, emphasizing transparency, neutrality, and impartiality.
 Adhere to organizational protocols for managing sensitive data and handling IT equipment to maintain trust and accountability.
Key Competencies
 Strong understanding of digital platforms, with expertise in managing software and hardware components of beneficiary management systems.
 Proven ability to troubleshoot technical challenges and provide timely solutions.
 Proficiency in data management and ensuring data integrity within digital systems.
 Effective leadership and team management skills to oversee health facility staff and ensure successful implementation of SCOPE activities.
 Excellent communication and interpersonal skills to engage professionally with diverse stakeholders.
 Commitment to maintaining high standards of accuracy and confidentiality in all SCOPE operations.

Bachelor’s degree in Information Technology, Computer Science, or a related field.
 Previous experience of with the WFP SCOPE platform or similar digital beneficiary management systems is highly preferred.
 Strong technical skills in managing IT equipment and software.
 Fluency in English and Somali is required.
 Experience working with humanitarian organizations or NGOs.
ADDITIONAL INFORMATION
ACRIF is committed to protecting beneficiaries within our programs from exploitation, abuse, and any form of misconduct. ACRIF has specific policies, including PSEA and Child Protection, which outline the expected behavior and responsibilities of all staff, beneficiaries, consultants, and other stakeholders, with a zerotolerance approach toward misconduct. Any candidate offered a job with ACRIF will be expected to sign ACRIF's organizational policies and Code of Conduct as an annex to their employment contract and agree to conduct themselves in accordance with the provisions of these documents.

Qualified persons with the required skills are invited to submit their applications accompanied by a cover letter and detailed curriculum vitae as a single document with the subject line “SCOPE
Platform Coordinator” to the email [email protected] .
The deadline for this application is 12th of January 2025. Due to the urgency of the position, short-listing will be done on a rolling basis, candidates are encouraged to send their applications
as soon as possible.
Please note that only the shortlisted candidates will be contacted. If you have not received an answer within two weeks after the closing date, you may consider that you have not been
selected for this position on this occasion.
ACRIF will at no stage of the recruitment process request candidates to make payments of any kind.
Important Note: The selected candidate will be required to start immediately.