Operations Room Assistant

1. Responsibilities

The ‘Operations room assistant’ is responsible for:

• Conducting the daily head count and report on any irregularities;

• Travel tracking for all road missions in Somaliland;

• Travel tracking for all missions to Kismayo and Mogadishu;

• Regular updates on the mission schedule and reporting of any changes;

• Monitoring the various forms of communications equipment in the Operations Room.

• Ensuring all communications equipment is working and in good order
• Working in shifts to provide, as part of a team of Operations Room Officers, 24/7 emergency communications coverage in support of project activity in Somaliland.
• Ensuring the Ops Room is clean and ready at all times to host and inform the Crisis Management Team

The ‘Operations room assistant’ performs the following tasks:

1. Tasks
2. Management responsibility

• Monitors Somali language media, including social media, for information of relevance to GIZ project implementation

• Prepare and send out security alerts under the supervision of the Chief Operations room and permission/clearance of the RMA.

1. Professional advisory services
   • Ensure all equipment is clean and well maintained while on shift.

• Assists project staff in the training for and use of common communications equipment like VHF and Sat phone.

1. Networking and cooperation

• Updates emergency contact lists for Somaliland
• Ensures an open means of communication is maintained by phone and VHF with other GIZ locations, development agencies ext. and other organisations as required;

• Ensures media, social media and informal information sources are monitored for issues of relevance to GIZ Project implementation.
• Preparation of reports on incident and other information relevant for GIZ project implementation

1. Knowledge management

• Be prepared to conduct impromptu security briefings for all personnel and visitors to the Operations Room.
• Maintenance of situational awareness in Somaliland and the greater Region of Somalia.

• Update as required the Project location and incident map.

1. Management and coordination tasks

• With the Chief Operations Room and RMA to ensure that the RMO is ready to manage a crisis situation in Somaliland.

• Ensure the Operations Room is clean, and at all times ready to host and inform the Crisis Management Team.

1. Other duties/additional tasks
   • Any other assignment(s) as may be determined only by the Senior Advisor.

1. Required qualifications, competencies and experience
2. Qualifications

• Certified High School education, high tertiary studies an advantage.

• As well experience in similar roles in UN, INGO or similar and Technical qualifications on communications equipment, esp. VHF would be an advantage

1. Professional experience

• 3-5 years’ professional experience, with at least 3 years’ professional experience in a comparable position in International Non-Governmental Organisations (INGO) or Bilateral Organisations.

1. Other knowledge, additional competences

• very good working knowledge of ICT technologies (related software, phone, fax, email, VHF radio, the internet) and computer applications (e.g. MS Office)
• Very good written and oral knowledge of English and Somali

• Calm under pressure, and with a capacity to deal with multiple tasks at once.
• Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management.

1. Working Arrangements and Reporting

The Operations room assistant - Somaliland will be based in Hargeisa and work under the direct supervision of the Risk Management Office.

Location:

Hargeisa, Somaliland

Vacancy Reference Number: RMO/HAR/06/2023

Applications should be done online at: https://www.fuzu.com/jobs/operations-room-assistant-giz

Deadline: By Tuesday, June 20th, 2023 16:00 HRS

Kindly indicate your salary expectation range in your cover letter.

Only shortlisted candidates will be contacted.