Job description
Laboratory Technologist – Pharo Health, Somaliland
Hargeisa, Somaliland
Overview
The Pharo Foundation (“the Foundation”) is a pioneering, mission-driven organization working to
build a vibrant, productive, and self-reliant Africa. Founded and fully funded by Pharo Management,
an emerging markets hedge fund, the Foundation represents a new model of philanthro capitalism: a
private endowment using its own capital to design, fund, and operate development programmes with
private-sector discipline and long-term commitment.
Over the next decade, the Foundation’s ambition is to deliver lasting impact across three
interdependent missions:
1. Empowering the next generation through affordable, high-quality education.
2. Solving water scarcity by building and operating sustainable water infrastructure.
3. Driving economic productivity by unlocking jobs, investment, and innovation through both
non-profit and for-profit ventures.
Pharo Ventures, which is the Foundation’s for profit- arm, is building commercially sustainable
businesses across East Africa to create thousands of jobs and generate inclusive economic
growth. We complement the development work above by running for-profit ventures with
our current interest being in agri-business and healthcare sectors.
Pharo Health
Pharo Health is establishing a portfolio of companies under the Pharo Ventures Group, to drive its
healthcare strategy across the region. We intend to transform the healthcare landscape in the Horn
of Africa region by providing access to a network of premium diagnostic centers. Pharo
Health Somaliland will be a portfolio company of Pharo Ventures Group.
The first healthcare venture in the portfolio is currently being established in Addis Ababa, Ethiopia.
Building on this foundation, the organization is now launching a flagship diagnostic and healthcare
services business in Somaliland, with ambitions to expand nationally and across the wider region.
The Somaliland business will operate as part of a growing regional healthcare network, benefiting
from cross-border collaboration, shared expertise, and operational synergies.
1. Position summary
The Laboratory Technologist performs accurate and timely diagnostic laboratory tests to support
patient care, disease prevention, and clinical decision-making. The role requires strict adherence to
standard operating procedures (SOPs), quality assurance systems, and biosafety regulations. As a
senior member of the technical team, the Technologist contributes to laboratory efficiency, ensures
2
the reliability of results, and provides essential mentorship and supervision to junior staff and
interns.
2. Key Relationships
Position Title: Laboratory Technologist
Location: Hargeisa, Somaliland
Reports To: Laboratory Manager
Duties and Responsibilities
A. Diagnostic Testing and Analysis
• Perform routine and specialized diagnostic tests in departments including Hematology,
Microbiology, Clinical Chemistry, Immunology, and Serology.
• Strictly follow approved SOPs, testing algorithms, and laboratory protocols to maintain high
standards of consistency and accuracy.
• Validate test procedures and manage workflow to ensure samples are processed within
established Turnaround Times (TAT).
• Review results to identify abnormal or critical values and promptly escalate them to the
Laboratory Team Coordinator or the relevant clinician.
B. Equipment Operation and Maintenance
• Operate complex laboratory instruments and automated analyzers (e.g., Automated
Chemistry and Hematology systems) in accordance with manufacturer instructions.
• Perform and document routine maintenance, daily calibrations, and function checks.
• Troubleshoot equipment malfunctions and coordinate corrective actions with supervisors or
external technical support.
• Manage the inventory of reagents and consumables, ensuring proper storage (e.g., cold chain
management) and handling.
C. Quality Assurance and Quality Control (QA/QC)
• Implement and monitor daily Internal Quality Control (IQC) procedures for all test
parameters.
• Actively participate in External Quality Assessment (EQA) and Proficiency Testing (PT)
programs.
• Investigate deviations from quality standards and implement corrective or preventive
actions (CAPA).
3
• Support continuous improvement initiatives to enhance laboratory reliability and
accreditation readiness.
D. Data Recording, Analysis, and Reporting
• Accurately record and verify test findings in laboratory registers and the Laboratory
Information System (LIS).
• Analyze test results for clinical relevance and validity before final release.
• Maintain clear, traceable, and complete documentation in compliance with regulatory and
accreditation requirements.
• Generate timely reports for clinicians and stakeholders to facilitate urgent patient
management.
E. Biosafety and Infection Prevention
• Maintain 100% compliance with biosafety, infection prevention, and medical waste
management protocols.
• Ensure the safe handling, transport, and disposal of biological specimens and hazardous
chemicals.
• Conduct laboratory safety audits and participate in emergency preparedness activities.
• Identify environmental risks and report incidents or "near misses" to the Lab Manager.
F. Supervision, Mentorship, and Team Support
• Supervise junior laboratory technicians and interns during routine duties and practical
training sessions.
• Provide on-the-job coaching and technical guidance to improve the overall competence of the
lab team.
• Support the Lab Manager in performance monitoring and skills development for staff.
• Foster a culture of teamwork, ethical practice, and professional integrity.
G. Customer Service
• Maintain high standards of professionalism and patient confidentiality (HIPAA/Data
Protection) at all times.
• Collaborate with the front desk and clinical teams to resolve patient inquiries or specimenrelated issues promptly
Skills and qualifications
Qualifications and Requirements
Education:
• Bachelor of Science (BSc) in Medical Laboratory Technology or a related field from a
recognized institution.
Experience:
• 5–7 years of post-qualification experience in a busy clinical laboratory environment.
• Proven experience operating automated analyzers and implementing QC systems.
Licensing:
• Must hold a valid and current license to practice from the relevant national/regional
professional regulatory body.
Technical Skills:
• Strong knowledge of laboratory instrumentation and automated diagnostic platforms.
• Proficiency in laboratory mathematics and statistical analysis for QC.
• Familiarity with Laboratory Information Systems (LIS) and basic Microsoft Office Suite.
4. Core Competencies:
• Attention to Detail: High level of precision in manual tasks and data entry.
• Analytical Thinking: Ability to interpret complex data and troubleshoot technical issues.
• Communication: Excellent verbal and written communication skills for reporting and
mentorship.
• Ethics: Unwavering commitment to patient confidentiality and professional ethics.
Attachments
How to apply
Application Procedure
Applicants are required to attach a detailed CV and Cover letter by August 7, 2026.
To apply please click this link https://a.peoplehum.com/xsaja
We will review applications on a rolling basis, and in the event that an exceptional candidate is
identified early in the process, Pharo Foundation reserves the right to make an appointment before
the advertised deadline. We therefore encourage interested applicants to apply as early as possible.
Please note that only shortlisted candidates will be contacted due to the high volume of applications
received.
Pharo Foundation is an equal opportunity employer committed to promoting diversity, inclusion, and
gender equality in all its practices. We encourage applications from qualified individuals regardless of
race, gender, religion, or background