Business Support Assistant (Protocol)- SC4 - Hargeisa

 Vacancy Announcement No- JR112830 

Job Title: Business Support Assistant (Protocol)- SC4  

 Contract Type/Grade: SC5 

 Duty Station: Hargeisa 

 Contract Duration: 6 months-Renewable. 

 Date of Issue: 14th June 2025 | Closing Date: 18th June 2025 

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority) 

• Facilitate the issuance of permits, clearances, and other authorizations for incoming shipments and assets. 

• Coordinate and process visa requests and residency permits for international staff, including invitation letters and follow-up with relevant authorities. 

• Maintain and update a tracking system for visa and permit statuses, proactively initiating renewal actions. 

• Coordinate with clearing agents and government offices to ensure smooth processing of customs documentation for WFP imports and staff belongings. 

• Personally receive international staff at the airport and ensure briefing and safe transportation. 

• Maintain accurate and up-to-date records of all protocol transactions, permits, and contacts. 

• Liaise with counterparts at relevant ministries, including scheduling meetings, distributing agendas, and confirming logistics for high-level vis-its. 

• Arrange VIP lounge bookings for senior WFP officials and ensure timely submission of requests. 

• Provide weekly and monthly updates to the supervisor and head of unit on ongoing and completed tasks. 

• Record and manage correspondence with authorities and partners. 

• Monitor relevant policy or legislative changes affecting WFP operations and advise the supervisor accordingly. 

• Perform other administrative tasks, if required. 

Education: Completion of secondary school education OR University degree ( Diploma/Bachelors) in the related functional area is desirable. 

Experience: At least four (4) years of progressively responsible experience in administrative, protocol, consular, or liaison work with government institutions, international organizations, or embassies, Or University Degree ( Diploma/Bachelors) with a minimum of two (2) or more years of relevant experience. 

Language: Fluent knowledge (Proficiency/level C) of English and Somali language. 

Knowledge & Skills:  

• Good knowledge of protocol practices, visa/permit procedures, and administrative regulations in Somalia. 

• Strong interpersonal skills with the ability to establish and maintain effective working relationships with officials. 

• Ability to work under pressure, manage priorities and tight deadlines. 

• High sense of responsibility, integrity, and confidentiality. 

• Proficiency in MS Office (Word, Excel, Outlook); 

• Strong organizational and record-keeping skills. 

This positions is open to qualified Somali national candidates only. Female candidates are highly encouraged to apply. WFP offers female friendly spaces in the workplace.

Interested and qualified candidates are requested to submit online applications through Workday using the link below: 

• External Applicants: Click here! 

• Internal Applicants: Click here! 

Applications that do not meet the above requirements will be disregarded. Only shortlisted candidates will be contacted. 

WFP seeks applicants of the highest integrity and professionalism who share our humanitarian principles. WFP is an 

equal opportunity employer, and we are committed to promoting diversity and gender balance. 

Selection of candidates is made on a competitive basis. 

WFP does not charge any application fees to candidates. 

@WFPSomalia