CASHIERS (TWO POSITIONS)

TERMS OF REFERENCE

POSITION:  CASHIERS (TWO POSITIONS)

LOCATION:  ADEEG ORGANIC MARKET

REPORTS TO:  BRANCH MANAGER

EMPLOYMENT TYPE:  FULL-TIME

1. Background

Adeeg Organic Market is a modern grocery and retail center specializing in fresh fruits and vegetables, premium spices, nuts, cereals, and a wide range of healthy food products. We proudly serve customers who prioritize quality, freshness, and wellness-oriented shopping. Currently, we operate two branches in Hargeisa along with dedicated production sites.

As part of our continued commitment to high-quality service and smooth operations, we are seeking a reliable, customer-friendly, and detail-oriented Cashier to manage sales transactions, handle payments, and provide excellent service to our customers at the point of sale.

2. Purpose of the Role

The purpose of the Cashier position is to facilitate accurate and efficient handling of cash and non-cash payments, support smooth retail operations, and contribute to a welcoming shopping experience for customers. The role includes receiving payments, issuing receipts, maintaining accurate cash records, and ensuring the cleanliness and organization of the checkout area. The cashier also plays a key role in customer satisfaction by maintaining a helpful and professional attitude at all times.

3. Key Responsibilities

Sales and Customer Service

·         Handle customer transactions accurately and efficiently using the point-of-sale (POS) system.

·         Warmly welcome the customers and respond to inquiries courteously.

·         Issue receipts, refunds, and handle returns in accordance with company policy.

Cash Management and Recordkeeping

·         Maintain accurate records of cash, credit, and mobile money payments.

·         Count the cash drawer at the beginning and end of shifts and report any discrepancies.

·         Deposit collected revenues with the Branch Supervisor/Finance Office daily.

Product Handling and Coordination

·         Ensure the checkout area is clean, organized, and well-stocked with shopping bags and receipt paper.

·         Report low stock or customer complaints to the branch supervisor.

·         Support the team with labeling and product arrangement during low-traffic periods.

Required Qualifications and Skills

·         Completed secondary education; diploma or certificate in accounting, business, or retail operations is an asset.

·         Minimum of 1 year of experience in retail cashiering or similar customer service roles.

·         Strong numerical skills, attention to detail, and basic computer literacy.

·         Familiarity with POS systems and mobile payment platforms.

·         Professional, trustworthy, and able to maintain confidentiality.

·         Excellent communication and interpersonal skills; ability to work under pressure.

6. Working Conditions

ü  Work Location: One position is Jigjiga yar Branch and other position is at Airport road Branch.

ü    Working Hours: Full-time; 6 days per week (Saturday to Thursday), with shifts assigned based on operational needs.

ü  Work Environment: Front-facing retail setting; frequent interaction with customers and team members in a busy, fast-paced environment.

ü  Supervision: Reports directly to the Branch Supervisor and Finance Officer.

Application Process

Qualified candidates are invited to submit a CV and a brief cover letter outlining their relevant experience to: Email: [email protected]
Application Deadline: 30th June 2025

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Adeeg Organic Market warmly welcomes applications from all qualified candidates and particularly encourages women to apply.