Training Support Associate

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.  

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.  

Inkomoko has +390 staff in 30 offices across Rwanda, Kenya, Ethiopia, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to improve the lives of more than 7.6M people by serving more than 550,000 entrepreneurs and investing $150M into refugee & host communities across Africa.

Company Values

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible. 
• Improvement: be humble, engage in continuous growth through open & accurate feedback.
• Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
• We Eat Goat:  we celebrate success and support each other in hard times. 

Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. 

About the Opportunity

Inkomoko Ethiopia seeks a highly talented and experienced Training Support Associate (TSA) to work directly with entrepreneurs to help them develop the skills to scale their businesses. The Training Support Associate (TSA) will be working reporting to the Senior  Trainer to implement Inkomoko training for a variety of businesses across the Region . Specific responsibilities include:

Responsibilities

TRAINING COORDINATION & ADMINISTRATION (60% time)

• Maintain a database and records of training participants with fidelity
• Assist in the participants' training evaluation
• Assist in logistics such as securing the venue, stationery purchase, printing, booklet distribution, etc.
• Maintain filing system for training related documents (e.g. Training participant survey documents)
• Be the person of contact for all training participants for training communication
• Be the Inkomoko Ethiopia Brand Ambassador by providing great customer service to training participants
• Outreach to "hard to reach" training participants
• Support the procurement team in sourcing and ordering office supplies for the Jigjiga office as the need arises
• Follow up and collect invoices and any pending payments 
• Deal with suppliers in a professional and cost-effective way
• Provide administrative support to Inkomoko Ethiopia staff as requested
• Support the business consulting team during client recruitment
• Support managers in day to day office management

COMMUNICATION (40% time)

• Handle & translate documents from English to any other language as may be required
• Explain to Community Leaders and visitors the work of Inkomoko Ethiopia
• Assist M&E team in collecting data and post-training surveys

Minimum Qualifications

The ideal candidate will fulfill the following requirements:

• BA degree in relevant field of study 
• 1+ years of work experience in a relevant or applicable field
• Experience in consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Ethiopia.
• Flexible and able to deliver results under pressure
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communication skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and social
• Honest and professional

What You'll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion 
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact to your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

If you’re excited about this role, please submit your application through the application portal. 

Tell us about what you’ll bring to this growing company.

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. 

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.