Monitoring and Evaluation Coordinator

Norwegian Refugee Council (NRC)
Norwegian Refugee Council (NRC)

The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. We work in crises in more than 30 countries, where we help save lives and rebuild futures. We deliver high-quality aid where needs are greatest. When we started our relief efforts after World War II, humanitarian needs were critical. They still are – and we’re still there, protecting people forced to flee and supporting them as they build a new future. Today, we work in both new and protra

Job description

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

Role and responsibilities

The role of the M&E Coordinator is to establish and implement systems to promote evidence-based decision-making, programme and project performance, and internal management. The M&E Coordinator will contribute to quality programming through supporting access to and use of relevant and timely information on programme scale, relevance, and effectiveness. Within this context, the M&E Project Coordinator will provide technical support to in-country staff pertaining to M&E and build capacity in the country mission by identifying and supporting the implementation of effective, cost efficient and meaningful M&E systems.

Generic responsibilities 

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

  1. Adherence to NRC policies, guidance and procedures
  2. Support and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools.
  3. Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for M&E.
  4. Support programme staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use.
  5. Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
  6. Contribute to organisational learning through supporting specific analysis, lessons learned and reports.
  7. Capacity building and training of programme and M&E support staff on M&E technical and conceptual areas.
  8. Supervise and mentor M&E support staff in executing M&E plans.
  9. Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs.
  10. Any other task ….

Specific responsibilities 

  1. Help the PMs and PCs devise and revise project log-frames (macro-logframe), particularly to make them compliant with NRC log frame development procedures and the use of NRC mandatory indicators etc.
  2. Harmonize the M&E proposals and plans with those of projects for timely discharge of outputs and outcomes monitoring employing suitable methods and tools, during and after project lifespan with the view to have accurate and representative reports.
  3. Coordinate and host Grant start-up meetings at the start of grants to discuss, fine-tune and reconcile different plans i.e. Gantt charts, procurement plans, HR plans etc.
  4. In coordination with AM and PMs, review existing approaches and system for managing information to agree on any required changes, support or other redirections.
  5. In coordination with AM and PMs, organize and undertake short M&E trainings for field staff on M&E skills based on need
  6. In coordination with AM, PMs and PCs, guide and cooperate with advisors/consultant who are contracted to implement special surveys and studies required for evaluating outcomes and impacts of current and previous projects as well as the design of new ones.
  7. See through the complete institutionalization of complaint response mechanism across the mission including but not limited to designation of focal points in different areas of operation.
  8. Do/contribute to progress reporting (output and outcome level).

Skills and qualifications

Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

  • University degree preferably in social sciences, international relations and/or development or other relevant discipline.
  • At least 5 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development
  • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
  • Understanding of data and information needs for program management and decision making
  • Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
  • High level English language proficiency (speaking, reading, writing)
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • Experience using SPSS, STATA, Epi Info, or R

Context related skills, knowledge and experience

  • Good communication and interpersonal skills
  • Strong organisational and team working skills
  • Good cultural awareness and sensitivity
  • Highly approachable, trustworthy and confidential
  • Advanced English Language level (Business English is a plus)
  • Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
  • Good level of proficiency in Windows Excel and quantitative analysis (SPSS preferred)
  • Excellent communication skills in English
  • Proven presentation, training and facilitation skills

2. Behavioural competencies 

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

  • Strategic thinking
  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
  • Analysing 
  • Handling insecure environments

Attachments

How to apply

We Offer:

Contract period:  One year with possibility of extension 

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Kismayu

Travel: some travel to project areas

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.

Qualified Female candidates are strongly encouraged to apply.

Incomplete, email and paper application will not be considered.

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The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. We work in crises in more than 30 countries, where we help save lives and rebuild futures. We deliver high-quality aid where needs are greatest. When we started our relief efforts after World War II, humanitarian needs were critical. They still are – and we’re still there, protecting people forced to flee and supporting them as they build a new future. Today, we work in both new and protra

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