MEAL Officer

ROLE PURPOSE:

The MEAL Officer will be a part of the Monitoring, Evaluation, Accountability, and Learning (MEAL) team, supporting implementation of the overall MEAL system. S/he will assist MEAL team with activities, including data collection, database management and analysis, maintaining the MEAL Tracker (MT) and the Indicator Performance Tracking Table (IPTT), assisting with planning field visits, post-distribution monitoring, assessments and evaluations, as well as providing general support in data entry and management. S/he will support programme team to ensure learning and accountability systems are put in place and working effectively while maintaining high professional standards of all our Programmes.

KEY AREAS OF ACCOUNTABILITY:

Monitoring:

•       Ensure that projects have solid MEAL plans, Indicator Performance Tracking Tables and log frames.

•       Take lead and work with the project leads to update the indicator tracking tables and provide necessary MEAL guidance regarding project performance. Supporting projects to development systems and processes for the implementation of M&E plans based on CISP best practice.

•       Take lead in the development of tools and guidelines for data collection, collation and reporting, for instance ensure that projects have clear MEAL plans, as well as tracking of total beneficiary reach.

•       Support design and monitoring of quality benchmarks and take lead in monitoring project quality benchmarks to ensure that project quality standards are not compromised.

•       Manage information generated through MEAL activities, such as complaints and feedback databases, additionally support the utilization of the information gathered for program improvements

•       Support monitoring of field level activities with quality benchmarks and course correction action planning

•       Support and/or promote utilization of data generated through MEAL activities and events such as monitoring visits, baselines, assessments, reviews, real time evaluations etc. by conducting regular and/or periodic trends analysis and producing short and precise internal reports in line with CISP requirements

•       Undertake regular post distribution monitoring to ensure project performance, quality, timeliness and accuracy vis-à-vis logical framework approaches (LFAs), results frameworks, performance monitoring plans and emerging best practices.;

•       Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Core Humanitarian Standards.

Evaluation:

•       Coordinate various assessments and surveys including recruitment and training of Research assistants, coordinating and supervision of collection and analysis of data.

•       Keeping track of project baselines, assessments, reviews, evaluations – tracking trends and recommendations, progressing their implementation where appropriate.

•       Support and participate in planning, implementation and follow-up of evaluations, for instance writing TORs, preparing literature review packs, planning evaluator itineraries, planning staff workshops, report review.

•       Providing support during internal/external reviews, evaluations, and lessons learned activities.

Accountability:

•       Maintain and update action tracker for the projects while ensuring that actions agreed upon from debrief meetings with program teams are actioned.

•       Support programming and field staff to ensure that projects are carried out with participation from all affected communities (including children) and that information is shared with affected communities.

•       Ensure strong accountability mechanisms are set up and monitored, that information is correctly shared with beneficiaries through the most appropriate mechanisms and that beneficiaries actively participate in project activities.

•       Maintain and update a complaints and response mechanism database for tracking feedback from communities and ensure that the feedback/complaints are responded to.

•       Build capacity of other program staff to undertake accountability including ensuring participation of communities and sharing information with communities as well as undertake accountability assessments.

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

•       Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling CISP values

•       Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

QUALIFICATIONS AND EXPERIENCE

Essential:

•       Degree in Information Management /Social Sciences/Statistics or its equivalent

•       Over three (3) years’ work experience managing MEAL in humanitarian programs in an International NGO. In particular experience in data collection and reporting.

•       Proven computer skills and good knowledge of excel and Kobo Collect.

•       Experience in at least 2 of the following sectors: Health & Nutrition, Education, GBV and Child protection

•       Strong self-starter, able to take initiative and adapt to changing circumstances and priorities.

•       Positive attitude towards community work with emphasis on the ability to learn from communities and support participatory, innovative approaches to problem solving

•       Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all children and their care givers

•       Fluent in written and spoken English and Somali.

•       Good report writing skills

•       Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions

•       Commitment to CISP’s PSEA and Child Protection Policy.

Desirable:

•       Experience with working with local partners in project implementation.

•       Previous experience of managing FCDO, EU, AICS and other major projects.

How to apply:

Interested and qualified persons, with the required experience, are invited to submit their application to Human resource [email protected] by close of business on 10th August, 2025.

Email subject: “Application for the position of MEAL Officer in Mogadishu.

Application to include ALL of the following:

•       Application form (as per annex HR - 3.3)

•       Cover letter (1-page maximum)

•       CV (not exceeding 4 pages), including 3 references.

We strongly encourage women to apply, in line with our commitment to gender equity and inclusive hiring practices.

Please note only shortlisted candidates will be contacted.