Account Management Intern

Position details

Vacancy id VAC-48645

Job titleVAC-48645 Account Management Intern

Location Mogadishu

Apply by09-Mar-2026

Start date15-Mar-2026

Number of vacancies 1Qualification

Final Year Student in Any relevant discipline (essential).
Recent graduate in Any relevant discipline (essential).

Sector experienceMinimum of 0 year/s of demonstrable relevant any (essential).
Geographical experienceMinimum of 0 year/s of experience in any country (desirable).
LanguagesFluent in English (essential).
Job descriptionCTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

This internship offers a unique opportunity to gain hands-on experience in operations, reporting, and client services within the humanitarian and development sector. The role is designed as a learning journey, giving interns exposure to real projects while providing strong guidance, coaching, and professional development opportunities. At CTG, internships follow the 70-20-10 learning model:

• 70% on-the-job exposure – shadowing colleagues, assisting with client accounts, clients’ engagements and contributing to client reports and operational tasks.

• 20% learning from others – guided by a dedicated supervisor, supported by a mentor, and collaborating across teams.

• 10% formal learning – onboarding briefings, in-house trainings, and access to CTG’s Kaya online training platform.

Role objectives

Intern’s responsibilities:

The intern’s responsibilities will gradually expand with experience and performance:

a)      Account Management & Client Support

·        Support Account Managers in managing client portfolios and daily operations.

·        Assist in preparing client reports, presentations, and follow-up documentation.

·        Track client requests, feedback, and action points.

·        Support coordination between Account Managers and HQ.

b)      Reporting & Data Support

·        Support preparation of internal and external reports.

·        Maintain trackers for contracts, staffing, invoices, and deliverables.

·        Assist in improving reporting tools and processes.

c)       HR & Recruitment Support

·        Assist with recruitment processes, including shortlisting and documentation.

·        Support onboarding and induction of new staff.

·        Help organise refresher trainings and town halls.

d)      Finance & Administration Support

·        Assist in the Preparation of basic financial documents (COOs, quotations, supporting files).

·        Support invoice tracking and payment follow-ups.

·        Assist with documentation for audits and compliance.

e)      Learning & Professional Development

·        Actively participate in trainings and mentorship activities.

·        Demonstrate initiative in learning CTG systems and processes.

·        Apply feedback to improve performance and skills.

Project reporting

This role reports to the Deputy Country Manager

Key competencies

• Recent graduate (within the past year) or final-year student in:

a) Business Administration

b) Management

c) Economics

d) Data Analytics

e) Social Sciences

f) Political Science

g) Or related fields.

• Strong computer skills (MS Excel, Word, PowerPoint).

• High attention to detail.

• Interest in humanitarian and development work.

• Proactive, flexible, and willing to learn.

• Good interpersonal and communication skills.

• Fluent in English (spoken and written). Somali is an advantage.

CORE COMPETENCIES

• Professionalism and integrity

• Time management

• Problem-solving skills

• Teamwork and collaboration

• Adaptability in dynamic environments

• Commitment to learning and growth

Team management

This role has no team management requirements

Further information

This role is only open to Somali nationals.

Qualified female candidates are encouraged to apply.