OPERATIONS MANAGER

JOB VACANCY ANNOUNCEMENT

OPERATIONS MANAGER

Duty Station: Mogadishu, Somalia

Employment Type: Full-Time

Position Level: Professional Management Staff

Reports To: Executive Director

Contract: One Year, Renewable Subject to Performance and Organizational Requirements

About SORECA

The Somali Real Estate and Construction Association (SORECA) is a national professional and industry association representing stakeholders in Somalia's real estate, construction, engineering, architecture, surveying and related sectors. SORECA promotes professional standards, policy engagement, capacity development, sustainable sector growth, member services and collaboration among industry stakeholders.

Position Purpose

SORECA seeks a highly organized, professional and results-oriented Operations Manager to strengthen its Secretariat and support implementation of the SORECA Strategic Plan 2027–2029.

The Operations Manager will ensure efficient day-to-day operations, strong internal systems, effective member services and professional execution of approved plans and decisions. The position will work closely with the Executive Director and SORECA's functional units to ensure effective coordination, accountability and continuous organizational improvement.

Key Responsibilities

·         Manage and coordinate the day-to-day operations of the Secretariat.

·         Support implementation of SORECA's annual work plans and Strategic Plan.

·         Develop and improve operational policies, SOPs, workflows and systems.

·         Own and manage the membership operations system, including applications, onboarding, records, renewals, and engagement, retention and member services.

·         Support Board, Executive Committee, and General Assembly and committee meetings, including calendars, documentation and action tracking.

·         Coordinate HR administration, staff work plans, office administration and facilities.

·         Coordinate procurement, suppliers, contracts, logistics, assets and inventory in accordance with SORECA policies.

·         Coordinate conferences, forums, training, workshops and other institutional events.

·         Ensure effective use of SORECA's CRM, digital records, databases, dashboards and collaboration systems.

·         Maintain operational KPIs, performance dashboards, risk registers and management reports.

·         Support partnerships and implementation of approved MoUs.

·         Promote compliance, accountability, confidentiality and continuous improvement.

Delegation of Authority

The Operations Manager will exercise authority within limits formally delegated by the Executive Director and approved SORECA policies.

The Manager may coordinate staff and routine operations, manage membership administration, coordinate procurement and logistics, manage suppliers and events, maintain operational systems and recommend operational improvements.

Executive Director Approval is required for recruitment/termination, significant expenditure, major contracts, strategic partnerships, policy changes, membership policy or fees, and matters outside delegated authority.

The Operations Manager will not exercise Board, General Assembly or Executive Committee authority, amend the Constitution, independently change membership policy, approve the organizational budget or authorize financial transactions outside delegated limits.

Qualifications & Experience

·         Bachelor's degree in Business Administration, Management, Public Administration, Project Management, Governance or a related field.

·         Master's degree or relevant professional qualification is an advantage.

·         Minimum 7 years of progressively responsible professional experience, including at least 3 years in operations, management or coordination.

·         Experience in a professional association, membership organization, chamber, industry body, professional institute or comparable institution is highly desirable.

·         Strong knowledge of organizational systems, membership management, governance support, procurement, HR administration, digital systems and performance management.

·         Excellent Somali and English communication skills; Arabic is an advantage.

Key Competencies

Strategic Execution | Operations Management | Membership Management | Governance Support | People Management | Procurement | Digital Systems | Performance Management | Risk Management | Stakeholder Engagement | Reporting | Process Improvement         

APPLICATION

Interested candidates should submit:

1. Updated CV

2. Cover Letter

3. Relevant academic/professional certificates

4. Three professional referees

Email: [email protected]  

Subject: Application for the Position of Operations Manager – SORECA

Application Deadline: 10 September 2026

Only shortlisted candidates will be contacted.