Enterprise BD & Account Support Officer

Background

Innovii is a carrier grade service provider in the VAS/OSS/BSS and Digital transformation space, which was worn as a spin-off of Vivacom. We promote technological growth with innovative products and services, delivering top solutions focused on excellence and customer satisfaction

Organization: INNOVII Digital Services

Location: Mogadishu, Somalia

Position: Enterprise BD & Account Support Officer

 Employment Type: Full Time

Job Summary

The purpose of this role is to support the Enterprise Sector Lead by ensuring a well-managed

opportunity pipeline, timely production of client-facing documents and proposal drafts, structured meeting coordination, and effective follow-up enabling stronger conversion of

opportunities into partnerships and contracts.

Key Responsibilities

• Maintain and update the Enterprise pipeline/CRM tracker (leads, stages, contacts, next actions, timelines).

•     Track and document stakeholder maps for priority accounts

•     Maintain an organized filing system for account records, communications, and

opportunity documents.

•     Draft first versions of business documents

• Maintain and continuously improve a reusable proposal library (standard text blocks, case studies, product descriptions, implementation approaches).

• Support tender and bid submissions by compiling required annexes, forms, and supporting documents.

•     Prepare meeting briefs and agendas for internal and external meetings.

• Take minutes during meetings and circulate action points with clear owners and deadlines.

• Coordinate follow-ups with clients and partners via email/WhatsApp/calls, ensuring timely responses and next steps.

• Coordinate with product and technical teams to obtain inputs required for proposals, demos, and client responses.

• Liaise with partners (where assigned) for confirmations, pricing inputs, service availability, and joint deliverables.

•     Support planning and logistics for enterprise client sessions, demonstrations, and

•     Prepare weekly pipeline summaries and activity updates for the Enterprise Sector Lead.

• Contribute to monthly enterprise sector reporting and documentation. events when required.

Required Qualifications and Experience

• Bachelor’s degree in Business, Management, Communications, International Development, IT, or related field (or equivalent experience).

• 1–3+ years of experience in business development, proposal writing, account support, or program support (experience with NGO/UN/government clients is an advantage).

•     Strong written and spoken English; Somali is an advantage.

• Proven ability to produce professional documents in MS Word/Google Docs and PowerPoint/Google Slides.

•     Strong organizational skills and ability to manage multiple tasks with deadlines.

•     Basic understanding of budgets/pricing tables and comfort working with spreadsheets.

Required Competencies

● Excellent coordination and follow-up discipline● Strong attention to detail and document quality● Professional communication  skills

● Ability to work with cross-functional teams (technical, finance, partners)● Confidentiality and professional ethics

Deadline: April 05, 2026

Application Link: Enterprise BD & Account Support Officer | My Website