Hospital Night Manager

Date: January 15, 2023

Job Description:

Post Date

January 15, 2023

Job Location

Mogadishu

Job Position

Hospital Nigh Manager

Company Name

Somali Sudanese Specialized Hospital

Submission Deadline

January 22, 2023

Reporting to

CEO

    BACKGROUND

Somali-Sudanese Specialized Hospital is a General Hospital, funded by Somali business elites to meet the needs of Somali people in health care services. it has been providing health care services in Somalia since 2014. The headquarter of the hospital is at Hodan district, whereby the hospital runs four branches in the other districts in Mogadishu. The hospital covered almost a huge gap in the health care sector in Somalia, that many Somali citizens needed to go abroad for health care needs. The hospital absorbs and employs both qualified Somalis and expats from different nationalities.

Vacancy position – Hospital Night Manager.

The Night Manager is the manager on duty and is responsible for all hospital operations during overnight shift hours, focusing on front office operations, night audits, and hospital safety and security.

The Night Manager assists the all Office Manager in all aspects of the departments, including but not limited to operations, problems incoutered, and supervision, in accordance with hospital policies and procedures. The Night Manager provides leadership and support to all members of the front office and enforces the Somali Sudanese Standards of Excellence in all areas supervised.

Hospital Night Manager Responsibilities:

• Manage and monitor activities of all employees in the Front Office and emergencies departmentmaking sure they adhere to the standards of excellence and to the guidelines set in the hospital policies.
  
  
• Direct and oversee all hospital operations during the night shift to ensure patient satisfaction and safety.
  
  
• Conduct Briefing and helping for all staff during Night Shift.
  
  
• Inform all Overnight staff of nightly activities, uniforms ID’s and make sure they threat all patiens included VIParrivals patients as well as special requests and repeat patient. 
  
  
• Maintain a professional and high quality service oriented environment at all times.
  
  
• Act as manager on duty for the hotspital in the dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise
  
  
• Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.
• Required to welcome our new patients to the hospital in a friendly and helpful manner, ensure that the public areasare kept clean and tidy.
  
  
• Monitor and develop team member performance to include, but not limited to, providing supervision, assigning nightly work, conducting counselings and evaluations and delivering recognition.
  
  
• Ensure the accurate completion of the daily night auditin a timely fashion. 
  
  
• Must be able to perform the full night supervision if needed.
  
  
• Preparation of summary night shift  
  
  
• Assist the night cashier in financial controls and discounts throughout the department, helping with control of operating expenses, considering the rules and regulation of the hospital.
  
  
• Should Show Initiative, Problem Solving, Staff Swapping, Team Leading.
  
  
• Work closely with the HousekeepingDepartment to improve patient services and foster cross departmental communication.
  
  
• Remain current in all updates with regards to new procedures and training. 
  
  
• Report any suspicious persons, activities and/or hazardous conditions to the Security
  
  
• Has authority and responsibility for administrative decisions and appropriate notification of the administrator on call.
  
  
• Serves as a resource person in dealing with complex or complicated patients. Identifies and resolves issues affecting the delivery of patient care.
  
  
• Facilitates patient flow, ensures resources are utilized appropriately in a cost effective manner. 

Education and Skill Requirements:

• A bachelor's degree in medicine from an accredited program or related field.
• proven experience working within the fields of medicine and management.
• Analytical and problem-solving skills.
• Meticulous attention to detail.
• Great eye for supervising on the jop duties and staff activities.
• Exceptional team-working and communication skills.
• Three or more years of experience in medical management
• Strong communication, interpersonal, and presentation skills.
• Good computer and electronic record skills.
• Excellent verbal and written English skills, particularly communication and presentation skills for divers audiances.

Language requirement

1. Somali
2. English
3. Arabic

Qualified candidate with required skills and qualifications are invited to submit their detailed Curriculum Vita (CV’s), cover letter and academic qualification with 3 refference persons through email; [email protected]
Please submit your application by January 22, 2023, at 4:30 p.m. (Mogadishu time), Applications sent after the deadline will not be considered. 

Note: please make sure that the job title you are applying in the mail subject line is clearly indicated. Only short-list candidates will be contacted. This position is equal opportunity for all.