Office Cleaner

CRS Job Description

Job Title:                             Office Cleaner

Department:                      Operations

Band:                                    1

Reports to:                         Administrative Officer

Based in:                             Mogadishu, Somalia

Length of Contract:         1 year renewable

About CRS

CRS is an International non-governmental organization supporting relief and development work in over 100 countries around the world. CRS works to save, protect, and transform lives in need, without regard to race, religion, or nationality. CRS’ relief and development work are accomplished through programs such as emergency response, health, livelihoods, microfinance, and peacebuilding.

CRS has a long history of supporting local civil-society organizations in Somalia and has implemented development and emergency programming in multiple sectors, primarily supported by the United States Agency for International Development. CRS’ work in Somalia supports populations across 5 regions of Somalia, with emergency presence concentrated in the South-Central area.

Catholic Relief Services (CRS) has been working closely with and channelling resources and support to local organizations in Somalia since the 1960s and has implemented activities in Mogadishu since 2011, in Baidoa since 2012, and in Gedo region since 2014 with OFDA, FFP, and other foundation and private donor funding. Hundreds of thousands of people have benefited from CRS’ programs in Somalia since 2011. Currently CRS Somalia is leading Kaafia plus project, in partnership with Save Somalia Women and Children (SSWC), New ways organization, SOS Somalia and TROCAIRE.

Job Summary:

Reporting to the Administrative Officer, the Office Cleaner/Office Caretaker will be responsible for maintaining a clean and orderly work environment for CRS Somalia staff. The role includes cleaning, dusting, mopping, vacuuming, and washing the office premises as directed by the Administrative Officer. Additionally, the Office Cleaner/Office Caretaker will be tasked with purchasing necessary items from local markets and attending to other office needs.This position requires a proactive and detail-oriented individual who can ensure a hygienic and comfortable workspace for all staff members.

Roles and Key Responsibilities:

• Daily cleaning of the CRS Somalia office.
• Maintaining the small patches of gardens around the building.
• Collection and disposal of garbage in a convenient manner.
• Cleaning windows and washing curtains when required.
• Prepare tea breaks for staff.
• Replenishing of bathroom supplies like toilet paper, hand sanitizer, soap, etc as needed.
• Cleaning of rugs, carpets, and upholstered furniture
• Responsible for running errands to the local market to replenish food items for staff’s tea
• Store management with support from Admin Officer.
• Perform dusting, disinfecting, and polishing of surfaces and furniture as needed.
• Responsible for reporting repairs and replacements encountered when executing daily tasks.
• Check the availability of bathroom and cleaning supplies and inform the supervisor for purchase.
• Ensuring that all the works done are according to supervisor’s directions.
• Performing any other duties and unforeseen tasks as requested by supervisor.

Basic Qualifications

·         Completion of 10th  grade

·         Minimum of 2 years of relevant work experience

·         Practical experience using cleaning materials and tools.

Required/Desired Language         

·         Good oral & written communication in Somali, knowledge of English added advantage.

Travel – None.

Knowledge Skills and Abilities

·         Service-oriented with focus on meeting staff needs. 

·         Well-organized with ability to follow oral instructions.

Supervisory Responsibilities: N/A

Key Working Relationships:  

Internal: Other cleaners, Procurement Officer, Operations Manager, CRS Somalia staff.

External: CRS drivers, security guards & visitors to CRS Somalia Office.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

·         Personal Accountability – Consistently takes responsibility for one’s own actions.

·         Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.

·         Builds and Maintains Trust - Shows consistency between words and actions.

·         Collaborates with Others – Works effectively in intercultural and diverse teams.

·         Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

·         Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.

·         Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.

·         Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

What we offer:

CRS offers a comprehensive benefits package and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

CRS’ emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, and flexible working hours where possible.

We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS Somalia strives to be a place where a diverse mix of talented people want to come and work, stay, and do their best.

CRS provides equal employment opportunity to all qualified employees and applicants for employment and does not discriminate on the basis of race, color, religion, ancestry or national origin, sex, age, marital status, physical or mental disability or handicap, medical condition and any other status protected by law. As an equal opportunity employer, CRS will recruit, hire, train and promote persons solely on their qualifications and abilities. Women are highly encouraged to apply.

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

If your qualifications and experience meet this job requirements, please submit a written application, quoting the job title and reference number, and updated CV including daytime contact phone numbers, as well as names and contact information of three references to reach the below mentioned by close of business, 17th April 2024. Only short-listed candidates will be contacted for written and interview.

Human Resources Manager

Catholic Relief Services-Kenya/Somalia program

Email: [email protected]

Note: Catholic Relief Services (CRS) does not charge any fees from applicants for any recruitment. Further, CRS has not retained any agent in connection with this recruitment.