Field Operations Warehouse Officer

Duties and Responsibilities:

Last Mile Inventory Management:

• Ensure safe, timely & effective flow of inventory in the last mile meeting BURN’s operating procedures and processes consistently.
• Overseeing stock storage processes including tagging and labelling.
• Responsible for scanning out of stocks to B2C agents once the sales orders are approved and making sure that 100% end-users.
• Print approved sales orders for records-
• Help the sales team to reach their sales targets by ensuring that stocks are always available.
• Report the stock status to the Field Operation warehouse assistant on the daily basis.
• Keep an accurate, and up-to-date track of inventory to minimize losses and damages.
• Ensures recovery of lost inventory happens according to processes.
• Ensure incoming product is received and managed/arranged appropriately according to BURN’s procedure.

Stock Taking:

• Be responsible for managing and running planned stock takes.
• Manage and control inventory stock counting/inventory accuracy checks with support from Field Operations Warehouse Assistant and sales team leaders.
• Make sure that Field Operation standard Operating procedures adhere to at all times.
• Follow up with the agents with stocks sold and stock balance every day and report.

Forecasting:

• Forecasting supply and demand to prevent overstocking and running out-of-stock.
• Placing and receiving orders from the regional warehouse to replenish stocks as needed.

Stock taking:

• Be responsible for managing and running planned stock take.
• Manage and control inventory stock counting/inventory accuracy checks with support from Field Operations Warehouse Assistant and sales team leaders.

Forecasting:

• Forecasting supply and demand to prevent overstocking and running out-of-stock.
• Placing and receiving orders from the regional warehouse to replenish stocks as needed.

Sale orders:

• Report sales orders (via serial numbers and payment references) to the Field Ops Warehouse assistant on the daily basis

Aftersales:

• Receiving the default product brought back for fixing and communicating resolution timelines to the customer.
• Troubleshoot and fix defaulted products and update the relevant reports after resolution.

Skills and Experience:

• High school.
• 1 year of stock management.
• Excellent written and verbal communication skills.
• Strong analytic/number-crunching background.

Qualified Female Candidates are encouraged to Apply.

BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).