Information Management (ICT) Senior Associate

 Background Information - PSC

Peace and Security Cluster

The UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners.  It is led by the Director, who has overall authority and accountability for the performance PSC on behalf of its clients.  The Director is responsible for administering and providing oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.

UNMAS

United Nations Mine Action Service (UNMAS) is a division of the Office of Rule of Law and Security Institutions (OROLSI) in the Department of Peacekeeping Operations (DPKO). UNMAS is mandated by the United Nations General Assembly (RES/68/72) to ensure an effective, proactive and coordinated response to the problem posed by a wide range of explosive hazards. Legislative mandates also recognize UNMAS technical expertise in responding to threats posed by unsecured and unsafe conventional weapons and ammunition stockpiles. As an office within DPKO, UNMAS supports peacekeeping and special political missions in accordance with Security Council mandates. 

UNMAS as a component of the United Nations Support Office in Somalia (UNSOS) provides explosive hazard management capacities, including mitigation, to ATMIS as part of a logistical support package. Non-lethal tactical advice and analysis are delivered by UNMAS technical advisors located in each ATMIS Sector Headquarters and at ATMIS Force Headquarters, who support ATMIS planning and operations. UNMAS support includes both enabling (“operate in spite of IEDs”) and response (“defeat the device”). As a component of the UN Mission in Somalia (UNSOM) UNMAS also supports the Federal Government of Somalia, including the Somali Police Force, Somali Explosive Management Authority and National Security Advisor.

 Functional Responsibilities
*CANDIDATES WITH NO UN OR UNOPS EXPERIENCE ARE ENCOURAGED TO APPLY
*Qualified female candidates are strongly encouraged to apply

Under the guidance and supervision of the Information Management Specialist, the Information Management (ICT) Senior Associate will work closely with UNMAS Somalia projects, involved sections, and key stakeholders to enable and enhance IM and ICT processes and systems through standardized tools and processes, with the end goal being better ICT support and data-driven decisions. This is a cross-disciplinary role with a primary focus on IM and ICT support, but which will also support other initiatives related to IM and ICT, including (but not limited to) knowledge management and the standardization of IM processes and systems.

IM Responsibilities:

• Perform regular audits of collected data to ensure data completeness, integrity, and quality.
• Ensure the quality, accuracy, and consistency of the collected data for accurate comparability based on established standards and procedures.
• Assist efforts in the identification of data sources and ensure the processing of collected data is in line with programme planning, monitoring, decision-making, and reporting needs.
• Lead in the maintenance and updates of programme databases and archives.
• Ensure the security and integrity of all programme IMS systems and repositories;
• Provide remote support to UNMAS Somalia IMS Portal users;

ICT Responsibilities:

• Liaise with the Mission ICT and provide support and management on the installation of upgrades and implementation of new technology, as well as support for change management.
• Provide a Help Desk service for fast resolution of all ICT customer issues.
• Work closely with UNSOS and other UN agencies ICT focal points to support the integration of the programme and UNOPS systems into relevant systems;
• Maintain a register of all ICT hardware, software, and systems to ensure full asset management and timely replacement or upgrade as required.
• Coordinate regular maintenance and serviceability checks to ensure all ICT equipment and systems remain functional.
• Perform other tasks assigned by the line manager.

 Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Education/Experience/Language requirements
Education:

• First level university degree (Bachelors degree or equivalent) with a minimum of three years of relevant experience is required. OR
• High School (Secondary or equivalent) with a minimum of seven years of relevant experience is required. 

Experience:

• Relevant experience is defined as experience in information management, data management, information systems, GIS & Mapping, information technology or other related areas.
• Within relevant experience, one year of experience in data management, GIS & mapping, or data visualization is required.
• Within relevant experience, one year of experience in information technology or communication technology is required.

Language:

• Fluency in English (speaking, reading and writing) is required;

• Fluency in Somali (speaking, reading and writing) is required.

Contract type, level and duration

[Instructions: Please delete this paragraph and insert relevant information below:

1. Contract type: ICA
2. Contract level: LICA-7
3. Contract duration: Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

 Additional Information

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.