Category: Airport Operations

1. Company Background

Bosaso International Airport Company (BIAC), a member of Terminals Holding, is responsible for the management and operation of Bosaso International Airport. The company is committed to delivering safe, secure, efficient, and customer-focused airport operations in compliance with ICAO Standards and Recommended Practices (SARPs), national civil aviation regulations, and international best practices.

Our mission is to provide world-class airport services while ensuring operational excellence, regulatory compliance, sustainable growth, and continuous improvement across all airport functions.

2. Position Purpose

The Operations Manager is responsible for ensuring the safe, secure, efficient, and compliant day-to-day operation of Bosaso International Airport. The role oversees airside, terminal, and landside operations, coordinates all operational stakeholders, ensures compliance with aviation regulations, and maintains airport readiness during normal operations, emergencies, and business continuity events.

3. Employment Terms

Contract Type: Fixed term Employment Contract

Contract Duration: One (1) year (12 months), in accordance with the Company's policy, with the possibility of renewal based on the Company's requirements and employee performance.

Duty Station: Bosaso International Airport (BSA), Bossaso - Puntland, Somalia

Travel Requirements: Occasional travel may be required for operational meetings, training, audits, inspections, and company assignments.

4. Key Responsibilities

The successful candidate will be responsible for:

• Managing day-to-day airport operations to ensure safe and efficient aircraft, passenger, and vehicle movements.
• Leading airside, landside, and terminal operations.
• Ensuring compliance with ICAO Standards, Civil Aviation Regulations, airport certification requirements, and company policies.
• Managing and continuously improving the Airport Safety Management System (SMS).
• Conducting operational inspections of runways, taxiways, aprons, terminals, and other operational areas.
• Coordinating airport emergency preparedness, response, and business continuity activities.
• Managing airport security oversight in coordination with security authorities and stakeholders.
• Supervising ground handling operations and ensuring efficient aircraft turnaround.
• Coordinating with Air Traffic Control, airlines, government authorities, emergency services, and other airport stakeholders.
• Leading operational committees, preparing agendas, recording meeting minutes, and monitoring implementation of action plans.
• Managing Works in Progress (WIP), operational risk assessments, and contractor activities within airport operational areas.
• Preparing operational reports, investigations, performance analyses, and monthly revenue reports.
• Supporting commercial activities, operational planning, and continuous improvement initiatives.

5. Competency Requirements

Leadership & Management Competencies

• Strong leadership and team management skills.
• Excellent planning, organizing, and decision-making abilities.
• Ability to manage multiple stakeholders in a dynamic operational environment.
• Crisis and emergency management capability.
• Strong communication and interpersonal skills.

Technical Competencies

• Airport Operations Management.
• ICAO Standards and Recommended Practices (SARPs).
• Airport Certification requirements.
• Safety Management Systems (SMS).
• Aviation Security principles.
• Emergency Response Planning.
• Ground Handling Operations.
• Operational Risk Management.
• NOTAM coordination.
• Works in Progress (WIP) management.
• Operational reporting and performance monitoring.

Behavioral Competencies

• High integrity and professionalism.
• Safety-focused mindset.
• Accountability and reliability.
• Teamwork and collaboration.
• Problem-solving and analytical thinking.
• Ability to work under pressure in a 24/7 operational environment.

6. Reporting Structure

Direct Reporting To:

• Airport Manager

The Operations Manager will work closely with Air Traffic Services, Security, ARFF, Engineering, Ground Handling, Airlines, Government Authorities, Contractors, and Regulatory Bodies.

. Qualifications and Experience

Education

• Bachelor’s degree in aviation management, Airport Operations, Engineering, Business Administration, or a related discipline.

Experience

• Minimum 5–8 years of experience in airport operations.
• Previous supervisory or management experience within an airport operational environment.

Professional Knowledge

• Strong knowledge of airport operations.
• Airport certification requirements.
• ICAO Annexes and airport operational standards.
• Aviation, safety and security regulations.
• Emergency response and contingency planning.
• Operational risk management.
• Ground handling operations.

Language Requirements

• Fluent in English (written and spoken).
• Arabic language proficiency is an advantage.

Other Requirements

• Excellent computer skills (Microsoft Office).
• Ability to work flexible hours, including weekends, holidays, and emergency callouts.

BIAC is committed to a fair and transparent recruitment process. At no stage of the recruitment process will BIAC request or accept any payment or fee from applicants. This includes the application, interview, assessment, and training stages.

All BIAC vacancies are publicly advertised, and only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process.

How to Apply

Candidates who meet the required qualifications are invited to submit a comprehensive application, including:

• A Cover Letter (Application letter).
• An up-to-date Curriculum Vitae (CV).

Shortlisted candidates will be required to present the original copies of their educational and professional certificates at the appropriate stage of the recruitment process.

Applications should be sent via email to: [email protected]

Application Deadline: 17 July 2026, 5:00 PM

Please note that the subject line of the email should read as follows: "Operations Manager – Bosaso International Airport Company".

Equal Opportunity

BIAC is committed to providing equal employment opportunities and welcomes applications from all qualified candidates.

Please Note: Applications received after the closing date will not be considered.