Purpose of the Job:

The Teller will categorically help clients of the bank with routine financial transactions. Their day-to-day duties include making deposits, handling withdrawals and issuing money orders or cashier’s checks.

Teller’s primary responsibility is customer service. He/She must be knowledgeable about a range of bank operations and be able to answer any questions a customer has.

Main Duties:

• Recording transactions, which involves logging checks and preparing transaction reports
• Counting and packaging currency
• Reconciling cash drawers
• Opening new accounts and helping with loan applications
• Exchanging foreign currency
• Promoting the Shabelle bank’s products and services
• Keeping customers’ personal information confidential
• Communicating with other bank team members

General Responsibilities

• To adhere to the Shabelle Bank policy in all activities, and to actively promote equality of opportunity wherever possible.
• To adhere to confidentiality clause and uphold the Shabelle bank code of conduct.
• To undertake such other duties as may be reasonably expected.
• To provide a healthy and comfortable working environment, smoking is prohibited   

• High school leaving certificate or equivalents may be required.

• Having a range of customer service skills, since they’re often the first person a customer speaks to at a bank will be advantageous
• Since they are the first to be stopped by the customers need to have a warm demeanor and friendly disposition
• Must be confident, self-starter, an independent thinker and have strong organizational, interpersonal and communication skills; team oriented.

Competences Skills:

• Excellent verbal and written communication skills.
• Sustaining Customer Satisfaction
• High-Impact Communication
• Tolerance
• Diplomacy
• Emotional maturity
• Willingness and ability to work effectively with a wide variety of people.

Interested candidates should submit their updated CV and cover letter stating the location of the position and why you think you have the necessary skills and qualifications to the following  address: [email protected]   Or  Jigjig: P.O. Box: 762

Note: Use " Teller " as the subject line of your email !

Closing date: 7 WORKING DAYS STARTING FROM THE ANNOUNCEMENT DATE

Please note that only short-listed candidates will be contacted at all stages of the selection process.

Women applicants are highly encouraged to apply.Deadline: Apr 6, 2022