Terms of Reference for Community Engagement Officers (Maroodi-Jeex and Awdal)

Terms of Reference: Community Engagement Officers (Maroodi-Jeex and Awdal)

Background and positions

Somaliland Community Action Network (SCAN) is recruiting two Community Engagement Officers for the climate microinsurance pilot for November 2026 to March 2027, one for Maroodi-Jeex and one for Awdal.

SCAN is the master policyholder and Cooperating Partner for the Deyr 2026 index-based insurance pilot under a livestock policy (Hargeisa and Borama) and a rainfall-index crop policy (Gabiley and Baki), in coordination with WFP, Save the Children International, Tamini Insurance and KMD.

Position Community Engagement Officer, Maroodi-Jeex

Duty station Hargeisa

Coverage Maroodi-Jeex region, in general

Period Nov 2026 to Feb 2027

2. Community Engagement Officer, Awdal

Position Community Engagement Officer, Awdal

Duty station Borama

Coverage Awdal region, in general.

PeriodNov 2026 to Feb 2027

The Community Engagement Officers cover their regions in general and are not tied to specific villages: Maroodi-Jeex and Awdal .

ToR 1: Community Engagement Officer, Maroodi-Jeex

Duty station: Hargeisa, with regular travel across the Maroodi-Jeex region.

Period: November 2026 to Feb 2027.

 Reports to: SCAN Project Manager.

Coverage. The post covers the climate microinsurance pilot across the Maroodi-Jeex region in general.

Purpose. The Community Engagement Officer makes sure the participating households in the Maroodi-Jeex region understand their index-based insurance cover and know where to take questions and complaints. The officer builds good working relations with communities, cooperatives, VSLA groups and local leaders across the region.

Responsibilities

•     Plan and hold regular community sessions across the Maroodi-Jeex region from November 2026 to February 2027, covering the insurance cover, season dates and weather-monitoring updates.

•     Explain clearly what index-based insurance does and does not do: payouts follow a satellite-derived index, and SCAN does not decide who is paid or how much.

•     Make sessions workable for women: agree the time and place with community leaders, invite women directly, and record who attends and who speaks, by sex.

•     Work with the Gender Officer to log every question and complaint, and refer it to the helpdesk the same day.

•     Coordinate with SCAN staff, cooperatives and VSLA groups in the region so sessions do not clash with other project activities.

•     Support the payout communication to participating households in February  2027, after WFP's notification.

•     Collect beneficiary feedback, difficulties and lessons from communities and share them each week.

•     Support WFP, Tamini Insurance and KMD staff during any field visits in the Maroodi-Jeex region.

ToR 1: Community Engagement Officer, Maroodi-Jeex

Duty station: Hargeisa, with regular travel across the Maroodi-Jeex region.

Period: November 2026 to Feb 2027.

 Reports to: SCAN Project Manager.

Coverage. The post covers the climate microinsurance pilot across the Maroodi-Jeex region in general.

Purpose. The Community Engagement Officer makes sure the participating households in the Maroodi-Jeex region understand their index-based insurance cover and know where to take questions and complaints. The officer builds good working relations with communities, cooperatives, VSLA groups and local leaders across the region.

Responsibilities

•     Plan and hold regular community sessions across the Maroodi-Jeex region from November 2026 to February 2027, covering the insurance cover, season dates and weather-monitoring updates.

•     Explain clearly what index-based insurance does and does not do: payouts follow a satellite-derived index, and SCAN does not decide who is paid or how much.

•     Make sessions workable for women: agree the time and place with community leaders, invite women directly, and record who attends and who speaks, by sex.

•     Work with the Gender Officer to log every question and complaint, and refer it to the helpdesk the same day.

•     Coordinate with SCAN staff, cooperatives and VSLA groups in the region so sessions do not clash with other project activities.

•     Support the payout communication to participating households in February  2027, after WFP's notification.

•     Collect beneficiary feedback, difficulties and lessons from communities and share them each week.

•     Support WFP, Tamini Insurance and KMD staff during any field visits in the Maroodi-Jeex region.

Qualifications

•     University degree in social sciences, rural development, development studies or a related field.

•     At least five years of experience in community engagement, mobilization, awareness raising or extension work, preferably in Hargeisa or Gabiley.

•     Good knowledge of insurance, especially index-based or climate insurance, and of insurance activities such as community awareness, enrolment support, premium payment and payout communication.

•     Good knowledge of the Maroodi-Jeex region, its communities, and the local livestock and farming context.

•     Excellent Somali; basic English or the ability to fill in simple forms. Able to talk clearly to mixed groups and to listen to women and men.

•     Able to travel across the region, and willing to work in communities, from November to March. Women candidates are strongly encouraged to apply.

ToR 2: Community Engagement Officer, Awdal

Duty station: Borama, with regular travel across the Awdal region.

 Period: November 2026 to February  2027.

Reports to: SCAN Project Manager.

Coverage. The post covers the climate microinsurance pilot across the Awdal region in general. It is not tied to specific villages.

Purpose. The Community Engagement Officer makes sure the participating households in the Awdal region understand their index-based insurance cover and know where to take questions and complaints. The officer builds good working relations with communities, cooperatives, VSLA groups and local leaders across the region.

Responsibilities

•     Plan and hold regular community sessions across the Awdal region from November 2026 to January 2027, covering the insurance cover, season dates and weather-monitoring updates.

•     Explain clearly what index-based insurance does and does not do: payouts follow a satellite-derived index, and SCAN does not decide who is paid or how much.

•     Make sessions workable for women: agree the time and place with community leaders, invite women directly, and record who attends and who speaks, by sex.

•     Work with the Gender Officer to log every question and complaint, and refer it to the helpdesk the same day.

•     Coordinate with SCAN staff, cooperatives and VSLA groups in the region so sessions do not clash with other project activities.

•     Support the payout communication to participating households in February  2027, after WFP's notification.

•     Collect beneficiary feedback, difficulties and lessons from communities and share them each week.

•     Support WFP, Tamini Insurance and KMD staff during any field visits in the Awdal region.Deliverables

Qualifications

•     University degree in social sciences, rural development, development studies or a related field.

•     At least five years of experience in community engagement, mobilization, awareness raising or extension work, preferably in Borama, Baki or elsewhere in Awdal.

•     Good knowledge of insurance, especially index-based or climate insurance, and of insurance activities such as community awareness, enrolment support, premium payment and payout communication.

•     Good knowledge of the Awdal region, its communities, and the local livestock and farming context.

•     Excellent Somali; basic English or the ability to fill in simple forms. Able to talk clearly to mixed groups and to listen to women and men.

•     Able to travel across the region, and willing to work in communities, from November to March. Women candidates are strongly encouraged to apply.

Applications must be submitted

 Application procedures:

Applications to be sent to [email protected]

Only short-listed candidates shall be contacted.

This position offers a significant opportunity to make a meaningful impact on water management and conservation in Somaliland.

Female candidates are strongly encouraged to apply.