Background
The overall mandate of the United Nations Department of Safety and Security (UNDSS) is to provide leadership, operational support and oversight of the security management system to enable the safest and most efficient conduct of the Programmes and activities of the United Nations System. Job Purpose and Organizational Context

Under the direct supervision of the Area Security Adviser for Multiple Locations or in his absence the Local Security Assistant (LSA) and Radio Supervisor, the Radio Operator will work in shifts to ensure that the Radio Room in Multiple Locations, which will serve as the Emergency Communication System (ECS) room, is manned 24/7.

As such, they will broadcast security related information originated from either the UNDSS Officers and/or LSAs which could affect operations; keep tracks of all UN vehicle movements; when required, records, individual movements; conduct radio checks with UN staff and more specifically with ASAs. Incumbent is also required to train UN staff members in the proper use of all communications equipment as well as programming all UN radios to the various frequencies currently being used by the UN system in Somalia. 

The Radio Operator works in close collaboration with the UN DSS Officer and UN DSS Assistants and other UN staff members in providing support on telecom related issues.
 

Duties and Responsibilities
Providing telecommunications services

Providing Telecommunications support and advice

Keeping Telecommunications Equipment Operational 

Supporting Users

Support to knowledge building and knowledge sharing creation of partnerships within UN and the local communications network. 

Ensures creation of partnerships within UN and the local communications network

1.    Provide telecommunications services, focusing on the achievement of the following results:

• Transmits and receives messages through VHF and HF radio, telephone, fax, satellite, arranges radio conferences, selecting the most efficient and economic means for the transmission, taking into consideration the nature and priority of communications to be transmitted.
• Conducts radio Checks with UN staff members and wardens.
• Maintains a station log where all occurrences related to the operation of the UN System Communication Centre are entered. Information about every movement of UN staff members and UN vehicles in the field is also entered in the log;
• Ensures that no unauthorized communications exchanged on the network;

2.      Provide Telecommunications support and advice:

• Focusing on the achievement of the following results:
• In coordination with the UN Field Security Coordination Officer and Security Assistants transmits security information to update UN staff in the field on the development of the current security/emergency in the areas where they operate

3.    Keeping Telecommunications Equipment Operational:

• Focusing on the achievement of the following results: 
• Ensures that all the equipment placed under his/her responsibility is in good working condition, make simple repairs, and/or arranges promptly for repairs or replacement of equipment.
• Maintains inventory, keeping accurate and regularly updated records of telecommunications equipment and its location, and ensuring stock is maintained at the level to meet needs;

4.    Providing efficient support to users:

• Focusing on the achievement of the following results:
• Assists and trains newly arriving staff members in the acquisition and operation of telecommunications/VHF and HF radio Equipment.
• Programming of telecommunications equipment for all UN Agencies;

5.    Supports knowledge building and knowledge sharing:

• Focusing on the achievement of the following results:
• Conduct communication training and briefings to staff increasing their communication and/or telecommunication awareness and ability to operate more efficiently.
• Circulates new communication and/or telecommunication policies and procedures to staff ensuring they comply with the UNDP rules and regulations
• Shares information creating a telecommunication and ECS network with other UN agencies, INGO/NGO partners and governmental security partners to ensure an accurate flow of information.

6.    Ensures creation of partnerships within UN and the local communications network

•  Focusing on achievement of the following results:
• Maintain contact with UN Humanitarian Air Services Coordinator/WFP and give details to UN Agencies of flight arrivals/departures. 
• Maintain and update all International and National staff lists at the duty station.
• Monitor all staff movements by tracking missions in accordance with ASA directions. Log every event in the designed formats. Report all incidents to ASA or the ASA Operations Manager immediately.
• Maintain communications security at all times
• Supervisory/Managerial Responsibilities: N/A

Competencies Core:
Achieve Results:  LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadlineThink Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements  
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback 
Adapt with Agility:  LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible  
Act with Determination:    LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident 
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships 
Enable Diversity and Inclusion:   LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination  
 Cross-Functional & Technical competencies:Thematic AreaNameDefinitionCross Functional Competencies   Business DevelopmentKnowledge GenerationAbility to research and turn information into useful knowledge, relevant for context, or responsive to a stated needBusiness Management Communication

Ability to communicate in a clear, concise and unambiguous manner both through

written and verbal communication; to tailor messages and choose communication

methods depending on the audience

Ability to manage communications internally and externally, through media, social

media and other appropriate channels

Business Management Partnerships Management 

Ability to build and maintain partnerships with wide networks of stakeholders,

Governments, civil society and private sector partners, experts and others in line with

UNDP strategy and policies

Business ManagementCustomer Satisfaction/Client ManagementAbility to respond timely and appropriate with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategiy. Look for as to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.Business Development Integration within the UNAbility to identity, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situationsTechnical Functional Competencies  Security ServicesSecurity incident management & monitoringAbility to provide adequate response to security incidents/eventsSecurity ServicesSecurity crisis management & responseKnowledge of crisis management and response arrangements as well as the ability to prepare for, respond to, support/manage security crisis events   Required Skills and Experience
Education
•   High School education required to perform the duties of the post. 
 Experience, Knowledge, and Skills

•   3 years of experience including experience in radio communications is a strong asset
•   Good knowledge of computer applications (MS Office, internet) 
•   Knowledge in hardware installation and maintenance is an asset
•   Experience as Radio Operator, Call agent or related is a strong asset
•   Proficiency in Somali and English (both oral and written)
•   UNDSS reserves the right to conduct background checks on applicants, including but not limited to reference checks with previous employers and criminal records
•   UNDSS reserves the right to conduct background checks on applicants, including but not limited to reference checks with previous employers and criminal records;

Disclaimer Important information for US Permanent Residents ('Green Card' holders) 
 Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 
 UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
 Applicant information about UNDP rosters
 Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
 Non-discrimination
 UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  
 UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 
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